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REFUND POLICY





 

Enhancement Services

Ministry of Civil Affairs™ Private Member Association

Authorized User Trade-Line Services

All package authorized user trade-lines appear within 60 days from the date you make your balance payment to pay for your authorized user trade lines on your file. Most post within 30 days, and some post sooner. It depends on the credit bureaus after you are added.

Some trade-lines stay on a file permanently. Most AU’s only stay on your file from 30 to 60 days. You want to take advantage of primary trade line applications while the authorized user accounts are attached to your new file.

If the authorized user line does not appear within the 60 day period listed above, we will issue a replacement if it meets the conditions below. If the REPLACEMENT line does not post within its time period then we will issue you a new tradeline.

Important Client Responsibility

You as the client and/or Agent Broker are responsible for the accuracy of information you submit to us. Being one digit off on a Number or date of birth, or spelling a name incorrectly will cause a trade-line not to post properly. We DO NOT replace lines when you submit inaccurate information so please double check your info. If you submit incorrect or inaccurate information, you would need to re-purchase the line again if the order was already processed.

Credit Monitoring Requirements

It is the client’s responsibility to open credit monitoring services with the three major U.S. credit bureaus. We highly recommend Credit Check Total because it provides quicker updates, more accurate information, data from the three major U.S. credit bureaus and sends alerts in real time that the free services do not send.

Note that we do not accept Credit Karma or any free credit monitoring site as proof of non-posting (example: creditkarma.com only shows 2 credit agencies FICO Score Numbers). This is industry standard.

Accepted Monitoring Sites

  • Creditchecktotal.com
  • Experian.com
  • Transunion.com
  • Equifax.com
  • Myfico.com
  • Creditkarma.com (only shows 2 agencies)

Reporting Timeline

After the 30th business day after the upload date, if the line has not posted, please contact us to inform us. We will investigate. If you don’t contact us, then we DON’T KNOW ABOUT IT.

After 20 business days, if you have not emailed us we will assume that the line has posted and the transaction has successfully completed.

Fraud Alerts & Freezes

IMPORTANT: If you have a Fraud Alert or Freeze on your credit report, you MUST remove it in order for your trade-line to report properly. ANY AND ALL FRAUD or FREEZE ALERTS MUST BE REMOVED BY YOU.

If you do not remove fraud alerts or freezes, you will run into posting issues that we will not accommodate for. In order to remove a Fraud Alert, you must call each credit bureau and remove it. You are welcome to put the fraud or freeze alert back on your file once your trade-line posting is complete.

In the event of a trade line getting shut down, or a line becoming unavailable or sold out, we will select an adequate replacement trade line and move you to it. This may be without notice. Changes happen so frequently that we are unable to notify every client of every change.

Other packages listed on the site also have a specific time frame for completion. If you buy a tradeline à la carte & not in a package expect a minimum of (1) credit agency posting. A substitution will NOT be issued if instructions were not followed.

Important Disclaimers & Policies

Ministry of Civil Affairs™ cannot guarantee approvals and will not issue any refunds because of no approvals.

Ministry of Civil Affairs™ CANNOT issue a refund on trade-line/tradeline services in the event tradeline(s) do not populate onto Base Profile Product Credit Profile Number or Social Security Number when buying tradelines à la carte or as part of a package on our packages page.

If you find that your order contains information other than the information needed to complete your order we recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Ministry of Civil Affairs™ will not issue refunds on any orders containing CPN(s) Ministry of Civil Affairs™ did not generate due to unforeseen factors during the development of the CPN that may cause any of our services not to perform as intended.

Advanced Deposit Policy

If you made a deposit on a service or product to secure a discount price or otherwise, all deposits are non-refundable. However, you can apply the deposit to other products or services if you change your mind about the original product or service you made a deposit for.

Refund Policy for Tradelines and CPN Services

Disclaimer on Tradeline Authorized Users and CPN Services

Please be advised that we cannot guarantee tradeline authorized users, as these services are provided by third-party vendors beyond our control. Due to frequent changes in financial institutions, we also cannot offer refunds for credit privacy numbers (CPNs).

While we strive to assist you in creating and maintaining your privacy file, using a CPN is at your own risk. We can confirm that using a CPN in commerce is legal; however, we cannot ensure that third-party companies will accept CPNs, even if you disclose your use of one.

CPNs do not have established legal guidelines; however, we emphasize the importance of ensuring your CPN is valid, that a trimerged report has been completed, and that public records are accurate to successfully build your CPN profile.

As the financial landscape changes, we cannot guarantee the reliability of CPN files. Nevertheless, our credit privacy file package includes a Social Security Number (SSN) disclosure kit that enhances access to products and services without the need for a CPN or SSN. This kit is valuable and represents the insider information we provide through our communications.

The insights and educational support we offer far surpass any costs associated with our services. We understand that personal circumstances vary; whether you face threats or seek privacy, utilizing our files can help you navigate these challenges effectively.

To benefit from our services, you must actively engage in your file’s development. We provide extensive information, including guides, legal references, and direct support. Each file we create is ensured to be safe and unassociated with any other identity or financial matter. If an error occurs and your number is compromised, we will gladly create a new file for you at no additional cost.

We offer clear step-by-step instructions to help you manage your file responsibly to avoid any overlapping with your previous information. While we provide comprehensive guidance, we cannot accept responsibility for mistakes made by clients, even with ample resources available on our website.

Although we do not offer refunds, we provide substitutions, new files, credits toward other services, and ongoing support available five days a week. Thank you for your understanding and cooperation.

Base Profile Product Policy

The Base Profile Product you purchased is a digital product made specifically for you. We cannot put it “back on the shelf” so to speak. There is no refund for the “Base Profile Product” you already received and can still use regardless of your understanding of how to use it successfully or not. Our service and logic to set you up for success comes free of charge with the Digital Base Profile Product that you purchased and gets delivered to you. The additional free enhancements that come with the file add additional value to the consideration you have in commerce with rentals etc. We are here to help you achieve the mission you assigned to us by providing the data you need or the instructions to make all digital variables stack in your favor for your desired outcome. In rare circumstances there are files that are created that will have inaccurate reporting posted on the credit file when a client logs in for credit monitoring for the first time. You agree and allow Ministry of Civil Affairs to create a new credit file for you in these circumstances or remove and dispute any accounts on the file that are inaccurate when the file is not associated with any other entity. No substitutions are given 6 months from the “File Genesis Date” stated on your “New File Data” document.

New Business Start-Up Package

The statement on the business package service includes menu item #1 “get you Business Funding up to $10,000 in as soon as 5-weeks from service start date *Restrictions apply” is established within (5) weeks of business “work days” not including holidays and weekends. We have support 7 days a week but do not conduct business build-out procedures during the weekend as many websites are not processing business data audits from human users during the weekends. 5 weeks x 7 days equals 35 total days. 5 weeks in “business days” a.k.a. “weekdays” or “work days” is equivalent to a total of 46 days depending on holidays during the time of business management.

The price of the “New Business Start-Up Package” and the statement that the “price includes filing fees” signifies that our service covers and includes Secretary of State registration fees, domain registration, business email creation and forwarding, monthly hosting fees, 800 number setup fees, virtual address fees, and other business services as listed in the features of the service page. Ongoing operating costs, such as business address, 800 number, domain, business email creation and forwarding, and monthly hosting fees, will be absorbed by MCA for a period of two (2) months, after which the client will assume responsibility for all subsequent payments. brandmetrics.us will begin billing the client for business email, annual domain management, and monthly hosting fees once the two-month credit period expires. Clients are required to log into their accounts and replace MCA’s credit card with their own for future billing related to the business address and 800 number. If the client fails to update the default billing method, MCA will send reminder notices to ensure that clients remain up to date with their business services necessary for their success. Should the default payment method not be updated, MCA or one of its members or administrator members will add a handling and processing charge to the management fees of the affected services and allow the client to pay by a method that is most suitable for them. In the event that the registered business owner does not communicate regarding their business services and fails to pay for these services, the 800 number, virtual address, domain, business email, and hosting may be suspended, making your business and web presence unreachable to the public. Clients will receive email notifications about the status of their business services associated with their business build-out to help them stay informed and ensure the best chance of success during the processing of establishing their new business structure.

Additionally, “5-weeks to $10,000.00” assumes that there is a PG a.k.a. Personal Guarantor attached to the business with a 690+ FICO© Credit Score via a Credit Privacy File or an attached SSN Credit Profile. “Up to” can mean any approvals we get you “up to” $10,000 which can be any amount up to the stated $10,000 shown. You agree that the Business Start-Up Package is not refundable since the logic and consultancy that goes into assessments and directives of your business’s management cannot be put back on the shelf so to speak to be returned and sold to another party. If you select to register an LLC in a state other than New Mexico the additional registration fees will be added onto the total service price. Additionally, you will receive support up to 90 days with any edits on your website or with the secretary of state to file amendments to business structure or data. The 90 days starts from the time you make your first payment for the business build-out service. If you need support outside of the 90-day window then a service and consultation fee will be charged at $50 an hour for any changes or updates to the business structure or website. For less expensive website management after the 90 days go to brandmetrics.us to manage your domain and wordpress hosting access.

YOU ARE RESPONSIBLE FOR YOUR FINANCIAL DECISIONS

 

Important Business Build-Out Disclosures

Please review the following information about our business build-out services, fees, and policies.